Frequently asked questions

Is the bill review really free?

Yes. We review your bill at no cost. If we can't find legitimate savings, you don't pay anything.

Will I lose my current phone number or internet service?

No.

Our goal is to reduce your bill while keeping your existing service whenever possible.

How do you get paid?

If we successfully lower your bill, we charge a one-time fee equal to 50% of your first year's documented savings.

Do I have to switch providers?

Not always.

Sometimes the best savings come from negotiating with your existing provider.

If switching would save you significantly more money, we'll explain your options first.

You always make the final decision.

What bills can you help with?

We currently help with:

• Mobile phone
• Internet
• TV
• Home Security
• Home Insurance

More services may be added in the future.

Is my information secure?

Absolutely.

Your documents are encrypted during upload and handled securely.

We never sell your information or access more account details than necessary.

How long does the process take?

Most reviews begin within 1-2 business days.

If we find savings opportunities, we'll contact you before making any changes.

What happens if you can't save me money?

Nothing.

If we don't find savings, you don't pay.

Simple as that.

Why should I use Bill Breakers instead of negotiating myself?

Most people don't have the time—or insider knowledge—to negotiate effectively.

We understand provider pricing, promotions, and retention offers, allowing us to identify savings opportunities that many customers overlook.

Can I decline your recommendations?

Of course.

Nothing happens without your approval.

You'll always decide whether to move forward.

Have a question that isn't answered here? Reach out anytime to audits@billbreakers.ca — we're happy to help.